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Date:
June 10, 2022

What Do Content Regulators Do?

With the unprecedented increase in the number of platforms available to consume content and the seemingly ever-increasing number of titles, parents are rightfully concerned about the type of stories their children can watch. One way parents or family members can determine whether a specific title is appropriate is an “age rating.” We’ve discussed in previous posts what age ratings are, how they differ between film and TV, and how they vary across countries. In this post, we examine the content regulators that assign ratings and how they perceive their role in ensuring safe and quality entertainment content is available for families in theaters and online.

Government and private classification boards
Generally, there are two types of classification boards: governmental and private. Governmental boards are established by law or decree. Examples of governmental boards are the Kenya Film Classification Board (KFCB), the Australian Classification Board (ACB), Hong Kong’s Film Censorship Authority (FCA), and India’s Central Board of Film Certification (CBFC). Private boards are generally industry-created and managed organizations that provide ratings and classification services instead of government involvement. Examples include the Motion Picture Association (MPA) in the US and Canada and the BBFC in the United Kingdom.

Content regulators take their jobs seriously as their judgments influence public decisions about what to watch, and higher ratings can significantly impact a film or TV show’s revenue.

In the ratings process, a final cut of a film or TV show is reviewed for content unacceptable to various age groups. In most countries, this means scenes depicting violence, horror, sexuality, drug use, or other imitable acts that can adversely influence or impact an audience.

What is acceptable for what age group?
What is “acceptable” is typically determined by long-term, ongoing discussions and public research on what audiences deem appropriate for the age groups. A common criterion is that the subject matter is “understandable” to a person. For example, violent scenes with one person killing another are not understandable in the context of a complex story to young children. Likewise, glorifying drug use that leads to addiction or harm can inappropriately influence older children, pre-teens, and young adults. Some countries also look for stories or scenes that portray government, public officials, religious leaders, and others in “unflattering” or “inaccurate” ways, both of which can be highly subjective given who controls the government. Guidelines that describe these criteria can be found on ratings board websites, such as the MPA, the BBFC, and the CBFC.

Three things can occur after a title is reviewed:

1.     An age rating is assigned,
2.     Content is sent back to the creators with required or suggested edits necessary for an age rating to be assigned, or
3.     The film is banned from being released.

Edits generally include changing offensive language, blurring out, or removing unacceptable scenes. Once the requested revisions are complete, the content is resubmitted for approval, and the cycle begins again. Suppose the group submitting the content disagrees with the rating or ban. In that case, they can follow an appeal process to argue their case to a separate board, who then makes a final rating determination or enforces the ban.

As we wrote in a previous post, ratings for young children are not always the same when watched in theaters versus at home or on mobile devices. To address this concern, regulators have created additional categories that address content concerns, for instance, when parents or other adults are absent.

One final note, online platforms often self-rate content. These platforms generally assign a film or show the same rating earned in similar countries, but that doesn’t always match what an official ratings board may give to a title. We’ve written why self-rating isn’t a good idea. It is a clear example of “caveat emptor.”

The fact remains that whether the ratings are governmental, industry, or self-assigned, the public relies heavily upon them to decide what is appropriate content for their children and families to watch. With the growth of platforms and titles, getting the rating right has never been more critical. Spherex solutions and tools will help you achieve the ratings you want for every title in your catalog quickly, economically, and with no regulatory risk. To learn more, check out Solutions on Spherex.com.

Related Insights

Spherex Classification Tool Now Approved for Home Entertainment Content in Australia

The Albanese Government has updated the Spherex Classification Tool approval to include ratings for theatrical releases, home entertainment, and streaming content in Australia. Spherex was previously approved to classify online films.

The update underscores the Australian Classification Board’s confidence in Spherex as a tool to help Australian viewers make informed choices about the content they consume. This means Australians can now access a range of new films sooner than they might across all formats and windows.

Spherex has a longstanding relationship with the Australian Classification Board. Since 2020, Spherex has collaborated closely with the Australian Government to ensure its technology reliably generates classification decisions that meet Australian standards and viewers' expectations.

As the world’s only commercial provider of local age ratings, Spherex has successfully produced classification decisions for high volumes of online content in over 100 countries. Since 2018, Spherex has issued over one million age ratings for digital content, including films, TV shows, and trailers, distributed by its clients worldwide.

Spherex customers, including Umbrella Entertainment, Madman Entertainment, and Sugoi Co., rely on its AI-based platform to obtain local age ratings in Australia and significantly improve efficiency, cost reduction, and market reach.

Discover how Spherex's cutting-edge AI-based platform can streamline your content classification process and enhance your market reach while reducing costs.

Visit spherex.com today and see how we can support your content distribution needs.

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nScreenNoise - Interview Spherex: Avoiding the cultural dead zone

One of the conundrums of streaming is that although a service can deliver content globally, it is not guaranteed to be acceptable in a particular local market. Netflix found this out when it announced global availability in 2016 at CES and was quickly banned in markets like Indonesia, where some of the content was deemed too violent or sexual. In 2016, without boots on the ground in a local market, it wasn’t easy to assess whether a show or movie would be culturally acceptable.

Today, global media companies are acutely aware of the importance of their content’s cultural fit. Moreover, they have a company like Spherex to help them prepare their content to ensure it fits with any country of interest. I interviewed Teresa Phillips, the Co-Founder and CEO of Spherex, at the recent OTT.X Summit in Los Angeles. She explained how the company is leveraging AI and its massive cultural profiling database to help companies prepare content for target markets. She also explained how, in the near future, AI would aid the company in measuring a movie or show’s cultural distance from a regional market and help it avoid falling into the failure zone between cultural fit and novelty interest.

Listen to the full interview here.

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Spherex Featured in the DPP's IBC 2024: Demand versus Supply Report

Spherex was featured in the DPP’s IBC 2024: Demand versus Supply Report, a comprehensive look at how the M&E industry is meeting key customer demands. The report focuses on the topics of empowering creators, understanding audiences, engaging users, and innovating the newsroom. It also highlights many of the technical innovations seen at the recent IBC Show.

An article by Spherex’s CEO Teresa Phillips titled "Navigating Cultural Resonance in Global Media: The Art and Science of Culture Mixing" was featured in the report, exploring how Spherex is pioneering the future of culturally informed content.

Teresa shares how cultural mixing has become a critical strategy for creating content that appeals to diverse audiences in today's global media landscape. This phenomenon involves blending elements from different cultures to craft films and television shows that resonate globally while adhering to local regulations.

However, the process of culture mixing is fraught with risks. Superficial or stereotypical representations can lead to accusations of cultural appropriation or insensitivity, alienating audiences and damaging a company's reputation. For example, imposing Western concepts on Eastern content without proper context can feel inauthentic and jarring to local viewers. These missteps highlight the need for a nuanced understanding of cultural elements to ensure that content is respectful and engaging.

To address these challenges, M&E companies are increasingly turning to data-driven solutions. Platforms like SpherexAI utilize artificial intelligence to analyze visual, audio, and textual elements, providing insights into how well content aligns with cultural and regulatory standards across over 200 countries and territories. This approach helps media companies understand the "cultural distance" between a title's origin and its target market, enabling them to make informed decisions about global distribution.

By leveraging these advanced tools, M&E companies can go beyond traditional content localization. They can create media that actively engages and resonates with diverse audiences. As the industry continues to evolve, those companies that embrace culturally informed, data-driven approaches will be better positioned to succeed, fostering cross-cultural understanding and trust while delivering globally appealing content.

Download the report here.

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